GLOBAL HEALTH'S COMMITMENT TO YOUR PRIVACY

This policy is concerned with the privacy of information relating to the clients of Global Health Pty Ltd. Global Health is committed to respecting and protecting your privacy as a visitor to our website. This website is owned and operated by Global Health Pty Ltd.

Your privacy on the Internet is of the utmost importance to us. We want to make your experience on this site informative satisfying and safe.

In order to maximize the benefit to users of this website, we gather information about our users, and we would like you to fully understand the terms and conditions surrounding the collection and use of information. This privacy statement discloses what information Global Health gathers and how we use it.

National Privacy Principles
The National Privacy Principles established by the Privacy Act 1988 apply to Global Health Pty Ltd of Level 11, 607 Bourke Street Melbourne, Victoria, 3000, Australia.

Why does Global Health collect information about users?
Information is requested from our website users in order to deliver better services and solutions to our clients, and potential clients.

Global Health Gathers User Information In The Following Processes:

1. Automatic Collection of Information:
If you do nothing during your visit but browse through the website or download information, our system will automatically gather and store certain anonymous information that cannot be linked to a specific individual. This information does not identify you personally and is used in an aggregate way to help us improve our website and tell us the number of visitors to our site each day. Our Web server automatically collects and records the following information:

• The visitor's domain name
• The visitor's IP address
• Aggregate information on what pages are access
• The name and release number of web browser software used

2. Optional Permission-based collection of Information
We offer the following services, which requires voluntary submission of some personal information by users:

• Registration for Customer Support Access
  The majority of general information does not require Global Health to gather information about people viewing the website. However in order to access client-specific support, content and features of this website we require registration, and the disclosure of minimal personal information in order to authorize client access.
• Electronic newsletters
  We will offer a free electronic newsletter to users. Global Health gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page.
• Message Boards/Forums/FAQ’s
  Access to Message boards, Forums and Frequently Asked Questions (FAQ’s) is only available to registered Global Health clients.
• Access to Product Updates or files
  As a service to our registered clients, we may make software updates available for direct download from our website, or files that have been created by other users for sharing with our broader user community. This will not be available for all software applications. In order to access and download these updates or user-created files, we require clients to be registered.
• Downloads of Product information
  As a service to users of our website, we may make product information available for direct download. Global Health gathers minimal personal information of users who voluntarily request this Product Information.
• Downloads of Trial Software
  As a service to visitors to our website, we may make some of our applications available for direct download for the purpose of a software trial. Global Health gathers minimal personal information of users who voluntarily request this software trial.
• "E-mail this to a friend" Service
  Our website users can choose to electronically forward a link, page, or documents to someone else by clicking "e-mail this to a friend". The user must provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.
• Polling
  We may, from time to time, offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues concerning Global Health Pty Ltd and our brands. Opinions or other responses to polls are aggregated and are not identifiable to any particular user(s) details. Global Health may use a system to "tag" users after they have voted, to ensure that each user votes only once on a particular question. This tag is not correlated with information about individual users, and only exists for the life of the poll.
• Surveys
  Global Health may occasionally conduct user surveys to better target our content to our audience. We sometimes share the aggregated demographic information in these surveys with our partners such as marketing agencies and technology solution providers. We never share any identifying information about specific individuals with any third parties. We do not re-sell our database onto third parties.
  

How Does Global Health Use the Information We Collect?
The information we gather automatically and with your permission during your visit to our website is used in the following ways:

• Global Health uses any information voluntarily given by our users to tailor our content to user needs, and help us to better understand our audience's demographics. This is essential to keeping our service relevant to our valued customers.
• Global Health uses information that users voluntarily provide (permission based) in order to send out electronic newsletters and to enable users to participate in polls, surveys, message boards, product tours, and forums. We send out newsletters to subscribers, and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing.
• Global Health does not create aggregate reports on user demographics for commercial traffic patterns for advertisers, sponsors and partners. Global Health only uses site data to monitor the performance of the site(s) and to deliver a more relevant product and service to their users. This allows our communication to our valued users and clients to be more effective, and allows our users to receive messages that are pertinent to their needs.
  

Usage Tracking

• Global Health tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Global Health does break down overall usage statistics according to a user's domain name, and browser type, by reading this information from the browser string (information contained in every user's browser).
• We use tracking information to determine which areas of our sites users like, and don't like, based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in the Search function as one of many measures of what interests our users, but we do not track which terms a particular user enters.
  

With Whom Will the Information Be Shared?
The personally identifiable information gathered during your visit to this Web site is not shared with any organisation for any purpose.

• We do not rent, sell, exchange or in any way provide personally identifiable information to any third-party organization.
• We do not share newsletter mailing lists with any third parties, including advertisers, sponsors or partners.
• We do not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.
• We do not collect information for commercial marketing.

Children
Global Health site(s) does not feature information and services of interest to children 13 and under.

Cookies
We use "cookies" to provide customizable and personalized services to visitors of this site.

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. A cookie can't read data off your hard disk or read cookie files created by other sites. For example, a website may use cookies to store and sometimes track information about you, your preferences, or the pages you last visited.
Your browser software can be set to reject all cookies, or to ask you if you would like to accept or decline a cookie from a particular site before it is set. Most browsers offer instructions on how to reset the browser to reject cookies in the Help section of the toolbar. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie.

You do not need to have cookies turned on to use this site. However, you need to know that if you reject a cookie, certain functions and conveniences of our site, such as message boards, forums, polling and surveys may not work properly.

We use cookies on our website for the following purposes:

• Store and sometimes track visitor preferences
• Record user-specific information on what pages users visit
• Alert visitors to new areas that we think might be of interest to them when they return to our site
• To record past activity at a site in order to provide better service when visitors return to our site
  

Security
Global Health operates a secure data network(s) protected by industry standard firewall and password protection systems. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information that you provide.

Opt-Out Policy
We give users options wherever necessary and practical. Such choices include:

• Opting not to register to receive our electronic newsletters.
• Opting not to participate in certain interactive areas, which completely removes the need to gather any personally identifiable information from our users
  

Access and Correction of Personal Information

Review of Personal Information
Consumers have the right to access any personal information we hold about them and the right to correct that information if it is inaccurate.

How to Access and Correct Personal Information
You can access and request correction to your personal information by e-mailing us to that effect at: privacy@global-health.com


Changes in Our Privacy Policy
From time to time, we may use information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices change at some time in the future, we have the following practices:

• We will notify registered users at the time of their next visit to our Web site.
• We will use for these new purposes only data collected from the time of the policy change forward.
  

Enquiries and Complaints
If you have questions about our privacy policy, or feel that this site is not following its stated information policy, please contact us:

Global Health Pty Ltd
Level 11, 607 Bourke Street
Melbourne, Victoria, Australia, 3000
Contact: Compliance Officer
E-mail: privacy@global-health.com
Telephone: +61 3 9675 0600

Modification Date:
This privacy statement was last modified on May 21, 2004.

Global Health is committed to following the Australian National Privacy Principles as required by the Privacy Act 1988. For more information on the National Privacy Principles please refer to The Office of the Federal Privacy Commissioner Australia at http://www.privacy.gov.au.

The Content Of The Site

The information available at www.global-health.com ('this site') as well as the products, services and resources (the Content) described at this site, are designed for use by qualified medical and health care practitioners for general educational and information purposes only. You use this site at your risk. You must evaluate, and bear all risks associated with, the use of any content, including reliance on the accuracy, completeness or usefulness of any Content. Global Health does not guarantee the accuracy, currency or adequacy of the Content available at this site by virtue of providing access to or information about such Content at this site. You should check the terms of use and warranties which apply to the Content when you subscribe to or acquire them. By including them in this site, Global Health does not make additional warranties or representations about the Content in addition to those already provided in relation to the products, services and resources themselves. You acknowledge that parts of this site are provided or maintained by third party providers (Providers) and not by us. Your correspondence or dealings with any Providers are solely between you and that Provider, and you agree that we will not be liable or responsible for any loss or damage of any sort incurred as the result of such dealings

The Site

We endeavour to provide a convenient and functional site, but we do not guarantee that the Content will be error free or that this site or the server that operates it are free of viruses or other harmful components. If your use of this site results in the need for servicing or replacing property, material, equipment or data, we will not be responsible for such costs. Without limiting the above provisions, everything on this site is provided to you "as is" and "as available" without warranty or condition of any kind, either expressed or implied, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.