Privacy Policy

GLOBAL HEALTH'S COMMITMENT TO YOUR PRIVACY

 

This privacy statement applies to Global Health Limited (Global Health), its subsidiaries and websites ('Sites'). It states how we collect information from you and how we use it. Global Health is committed to respecting and protecting your privacy as a client and as a visitor to our Sites.

 

In order to maximise the benefit to users of Global Health Sites, we gather information about our users and this privacy statement discloses what information Global Health gathers and how we use it.

 

National Privacy Principles

 

The National Privacy Principles established by the Privacy Act 1988 apply to Global Health Ltd of Level 11, 607 Bourke Street Melbourne, Victoria, 3000, Australia.

 

Why does Global Health collect information about users?

 

Information is requested from our website users in order to deliver better services and solutions to our clients, and potential clients.

 

Global Health Gathers User Information In The Following Processes:

 

1. Automatic Collection of Information:

 

If you do nothing during your visit but browse through the website or download information, our system will automatically gather and store certain anonymous information that cannot be linked to a specific individual. This information does not identify you personally and is used in an aggregate way to help us improve our website and tell us the number of visitors to our site each day. Our Web server automatically collects and records the following information:

 
  • The visitor's domain name
  • The visitor's IP address
  • Aggregate information on what pages are accessed
  • The name and release number of web browser software used
 

2. Optional Permission-based collection of Information

 

We offer the following services which require voluntary submission of your email address and some personal information:

 

Registration for Customer Support Access

 

The majority of general information does not require Global Health to gather information about people viewing the Sites. However, in order to access client-specific support, content and features of some of our Sites, we require registration, and the disclosure of minimal personal information in order to authorise client access.

 

Electronic newsletters

 

We may offer a free electronic newsletter to users. Global Health gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from our mailing lists by using the 'Unsubscribe' function.

 

Message Boards/Forums/FAQ's

 

Access to Message boards, Forums and Frequently Asked Questions (FAQ's) is usually only available to registered Global Health clients.

 

Access to Product Updates or file

 

As a service to our registered clients, we may make software updates available for direct download from our Sites, or files that have been created by other users for sharing with our broader user community. This will not be available for all software applications. In order to access and download these updates or user-created files, we require clients to be registered.

 

Downloads of Product information

 

As a service to users of our Sites, we may make product information available for direct download. Global Health gathers minimal personal information of users who voluntarily request this Product Information.

 

Downloads of Trial Software

 

As a service to visitors to our Sites, we may make some of our applications available for direct download for the purpose of a software trial. Global Health may request personal information of users who voluntarily request this software trial.

 

"E-mail this to a friend" Service

 

Visitors to our Sites may choose to electronically forward a link, page, or documents to someone else by clicking "e-mail this to a friend". The users must provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.

 

Polling

 

We may, from time to time, offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues concerning Global Health and our brands. Opinions or other responses to polls are aggregated and are not identifiable to any particular user(s) details. Global Health may use a system to "tag" users after they have voted, to ensure that each user votes only once on a particular question. This tag is not correlated with information about individual users, and only exists for the life of the poll.

 

Surveys

 

Global Health may occasionally conduct user surveys to better target our content to our audience. We sometimes share the aggregated demographic information in these surveys with our partners such as marketing agencies and technology solution providers. We do not share any identifying information about specific individuals with any third parties. We do not re-sell our database onto third parties.

 

Usage Tracking

 

Global Health tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Global Health does break down overall usage statistics according to a user's domain name, and browser type, by reading this information from the browser string (information contained in every user's browser).

 

We use tracking information to determine which areas of our Sites users like, and don't like, based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in the Search function as one of many measures of what interests our users, but we do not track which terms a particular user enters.

 

With Whom Will the Information Be Shared?

 

The personally identifiable information gathered during your visit to our sites is not shared with any organisation for any purpose.

 
  • We do not rent, sell, exchange or in any way provide personally identifiable information to any third-party organisation.
  • We do not share newsletter mailing lists with any third parties, including advertisers, sponsors or partners.
  • We do not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.
 

Children

 

Global Health Sites do not usually feature information and services of interest to children 13 years of age and under.

 

Cookies

 

We use "cookies" to provide customisable and personalised services to visitors of Global Health Sites.

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. A cookie can't read data off your hard disk or read cookie files created by other sites. For example, a website may use cookies to store and sometimes track information about you, your preferences, or the pages you last visited. You can change your browser settings to reject all cookies, or to ask you if you would like to accept or decline a cookie from a particular site. You do not need to have cookies turned on to use Global Health Sites. However, if you reject a cookie, certain functions of our Sites may be affected.

 

We use cookies on our Sites for the following purposes:

 
  • Store and sometimes track visitor preferences
  • Record user-specific information on what pages users visit
  • Alert visitors to new areas that we think might be of interest to them when they return to our Sites
  • To record past activity at a site in order to provide better service when visitors return to our Sites

Security

Global Health operates a secure data network(s) protected by industry standard firewall and password protection systems. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our Sites. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals have access to the information that you provide.

Opt-In Policy

We will only record your email address if you send us a message, you subscribe to a mailing list such as our media alert service or you include it in any of your Global Health accounts. Your personal information will be added to our mailing list(s) when you opt in or register to receive our electronic newsletters.

Access and Correction of Personal Information

Review of Personal Information

You have the right to access any personal information we hold about you and the right to correct that information if it is inaccurate.

How to Access and Correct Personal Information

You can access and request correction to your personal information by e-mailing us to that effect at: privacy@global-health.com

Changes in Our Privacy Policy

From time to time, we may use information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices change at some time in the future:

We will notify registered users at the time of their next visit to our Web site.

Enquiries and Complaints
Contact: Compliance Officer
E-mail: privacy@global-health.com
Telephone: +61 3 9675 0600

Modification Date:

This privacy statement was last modified on 1 June 2011. Global Health is committed to following the Australian National Privacy Principles as required by the Privacy Act 1988. For more information on the National Privacy Principles please refer to The Office of the Federal Privacy Commissioner Australia at http://www.privacy.gov.au

DISCLAIMER

The Content Of Our Sites

The information available at Global Health Sites as well as the products, services and resources ('Content') described atour Sites, are for general educational and information purposes only. You use our Sites at your sole risk. You must evaluate, and bear all risks associated with, the use of any Content, including reliance on the accuracy, completeness or usefulness of any Content. Global Health does not guarantee the accuracy, currency or adequacy of the Content available at our Sites by virtue of providing access to or information about such Content. You should check the terms of use and warranties which apply to the Content when you subscribe to or acquire them. By including them in our Sites, Global Health does not make additional warranties or representations about the Content in addition to those already provided in relation to the products, services and resources themselves. You acknowledge that parts of our Sites are or may be provided or maintained by third party providers (Providers) and not by us. Your correspondence or dealings with any Providers are solely between you and that Provider, and you agree that we will not be liable or responsible for any loss or damage of any sort incurred as the result of such dealings.

Global Health Sites

We endeavour to provide a convenient and functional site, but we do not guarantee that the Content will be error free or that this site or the server(s) that operate(s) them are free of viruses or other harmful components. If your use of our Sites results in the need for servicing or replacing property, material, equipment or data, we will not be responsible for such costs. Without limiting the above provisions, everything on our Sites is provided to you "as is" and "as available" without warranty or condition of any kind, either expressed or implied, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.