MasterCare’s Mental Health user base expands rapidly.

 

Global Health’s MasterCare EMR is now being used in over 100 organisations across Australia, with the recent implementation in the Justice Health, Alcohol and Other Drug Services Divisions of ACT Health as well as the Mental Health services of Mercy Health in Victoria adding in excess of 1500 end users.

 

Both projects involved a best-of-breed approach with integration to multiple existing third-party systems and statewide reporting and community systems.

ACT Health and Mercy Health have both seen great success from MasterCare’s patient-centric client management system, which also positions MasterCare as the market-leader in data collection support for State and Federally funded mental health programs nationwide.

The implementation of a single, shared client record across multiple departments and disciplines, gives an unprecedented level of patient continuity and completeness of information available to clinicians providing critical care.

MasterCare EMR has significantly reduced both ACT Health and Mercy Health’s reliance on paper-based systems through the introduction of a series of electronic forms and assessments used by clinicians. The collection of various Minimum Data Sets is built into clinical work-flows to ensure data integrity and minimise the administrative burden on clinicians.

Projects with a high-level need for integration require effective collaboration between Global Health and the respective client teams.

Kye Cherian, Global Health’s Manager of MasterCare EMR said “working with progressive services such as ACT and Mercy consolidates MasterCare’s credentials as best-in-market for supporting Mental Health, Drug and Alcohol and Justice Health services. Our next release will provide Connected Health Records for individual patients, that will enhance provider productivity and improve patient outcomes through active digital engagement.”

“ACT Health and Mercy Health have implemented an exceptional model of care by linking services that will truly benefit clinicians and patients alike,” said Kye.

Global Health looks forward to further enhancing and expanding MasterCare EMR’s reach throughout Australia both in the public and private sector. This is particularly the case in New South Wales and Queensland who have underinvested in the mental health sector for many years.

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