Mental Health

Comprehensive mental health software

Our products allow mental health service providers to have a single client record across multiple teams, programs and services.

A Global Health solution for mental health providers would see a centralised client record with tools specific to psychologists, psychiatrists and other specialisations in the care team. MasterCare EMR and MasterCare+ allow for the delivery of multiple programs and services. Specifically, our software will assist with relieving common issues seen with:

  • Practice management
  • Shared electronic medical records
  • Billing and invoicing
  • Appointment scheduling
  • Client assessments
  • Risk identification
  • Reporting

Mental health care providers will also see benefit from adding technology such as ReferralNet, HotHealth and Lifecard to their solution. These additions will help with the secure transfer of data and information for Australian providers, providing services via remote means and adding additional value to the client journey.

View our products suitable for mental health services below with some more information about their capabilities. The products outlined can work alongside each other to achieve an all encompassing solution.


Practice management and client records


MasterCare EMR is our electronic medical record built specifically for mental health care. The software is designed for the multi-disciplinary, team-based care seen in mental health services. We have a proven track record for supporting health professionals in management plans, outcome measures and delivering Federal and State mental health and drug and alcohol programs. The ability to accurately report on outcomes is something that sets MasterCare EMR apart. The software also has a comprehensive range of practice management tools for appointments, billing and more.

MasterCare+ Brand Logo


MasterCare+ has several product variations suitable for mental health service providers. MasterCare+ for Allied Health can be used by multi-specialty teams with the flexibility and accessibility to manage services and client records from anywhere, anytime, anyplace. MasterCare+ provides online access to key practice management, client record, patient engagement and secure message delivery features, and has the ability to add on additional capabilities such as outcome measures, episodes and occasions of service.

For larger mental health services, MasterCare+ can also provide Referral Management functionality for the efficient and effective management of your referral workflows.



PrimaryClinic Practice and PrimaryClinic Medical support health specialists such as psychiatrists in storing patient records and prescribing appropriate medication. The software is popular among many Australian specialists.

ReferralNet brand logo

Data transfer and information exchange


ReferralNet secure messaging is our technology for mental health service providers to securely send and receive documents like eReferrals, letters, results and more. Compliant with Australian standards, secure messaging is not only secure but improves business productivity and patient outcomes by reducing the need for the re-keying of data, therefore minimising transcription errors.

HotHealth brand logo

Client engagement and experience


HotHealth is our digital engagement platform designed for health services. Giving mental health services a digital doorway for clients to access their services, the software helps relieve multiple pain points surrounding engagement. Specifically, the tool gives your clients a place to go to book appointments online, join scheduled video consultations and complete patient forms online.

Lifecard brand logo


Global Health’s consumer application. Lifecard is a personal health record (PHR) for health consumers to securely store and access their health information anywhere, anytime, on any device. Key medical records, observations and measurements can be monitored and tracked to encourage positive behaviour change; empowering individuals to proactively maintain their wellness and manage health outcomes. It is particularly valuable for consumers with lifelong conditions and Noncommunicable Diseases (NCDs).

Our software and technology supports organisations and services across Australia

Contact us for more information