Contact Us



Customer support

Please click here for more information on how to contact IT Help desk customer support.

Product support

Please click the links below to contact the relevant support teams directly, so they can address your needs as soon as possible.

MasterCare software click here
PrimaryClinic software click here
ReferralNet click here
HotHealth click here
Lifecard click here



Melbourne Head Office
Level 2, 696 Bourke Street
Melbourne, VIC 3000 Australia
P: +61 3 9675 0600
F: +61 3 9675 0699

PO BOX 13072
Law Courts VIC 8010

Remote Access

To allow remote access to your system, please download Team Viewer via one of the links below:

Windows Users

MAC Users