Altitude Cloud Hosting

What is Altitude Cloud Hosting?

Global Health’s Cloud Hosting Service, Altitude Cloud, allows you to access your clinical software anytime and anywhere.

Your data is maintained, managed and backed-up at a protected datacentre in Australia, while also remaining accessible to you whenever you need it.

Choose to host any of Global Health’s solutions on the cloud and gain access to a wide variety of benefits. Altitude Cloud hosting is also available to organisations who use non-Global Health solutions.

Benefits of being on Altitude Cloud

Managed service

We provide the appropriate infrastructure and configuration for your organisation so that you only pay for what you need. We manage your cloud service on an ongoing basis by regularly monitoring the server status, updates and server performance.

24/7 access from anywhere

You can access your software from anywhere, 24/7, via a secure connection.

Cloud hosting by a premium provider

Our cloud platform is built on an Australian Tier 1 provider and partnering company, Macquarie Telecom, we are committed to providing a 99.95% service availability target for each calendar month during the Hosting Service.

Worry free backup solution

We provide a FULL back-up on a 35-day rotation. In case of a disaster, your organisation can be up and running within a day.

Eliminates the need for hardware renewal

Hosting your solution on Altitude Cloud removes the hassle of hardware upgrades and renewals. Cloud hosting means it only takes minutes to increase your data storage or use additional infrastructure resources.

Save money on software licensing (Operating System & SQL Database)

These fees are included in our Hosting service, saving you money. Free and automatic software version upgrades are also included in the monthly subscription.

Single point of contact

Global Health will be your single point of contact for your healthcare software and IT needs, making it easier for you to focus on providing services to your clients.

Our Platform & Security

The hosting platform is provided by Australian Local Tier 1 Teleco Macquarie Telecom in Central Sydney with a secondary datacentre in Macquarie Park, Australia, both with world-class security and equipment.

Macquarie Telecom provides an integrated carrier grade, high speed network, end to end, around Australia. The platform is certified with ISO standard to ensure critical data is well managed.

Datacentres are certified with:

  • Uptime Institute Tier 3
  • ISO 27001:2013
  • ISO 14001
  • ISO 9001
  • ISO 2231
  • ISO 20000
  • SSAE16 SOC1
  • SSAE16 SOC2
  • PCI DSS 3.2
  • ASIO T4

Physical Access

The Data Centre is managed by a highly focused team of experts from Macquarie Telecom, and adheres to strict security practices. Only authorised Macquarie Telecom employees are permitted within the confines of the Data Centre itself.

Digital Access (Application / Platform)

Only authorised Global Health Support staff can access Global Health Cloud Hosting client’s applications.

Data Security

Our backup service provides a storage level snapshot, performed by AAPT (TPG). Snapshots are taken daily and are retained for 35-days. Restorations of a complete Virtual Machine are available at an additional cost.

Data Location

All of your data is hosted within Australia by an Australian owned Company; ensuring no client data leaves the country.


For more information, please contact us.

Contact us for more information