Our solution for aged and home care have team-based infrastructure allowing for effective care-team input across multiple episodes. Patients enjoy an improved quality of life with better communication capabilities, while providers reduce their dependence on paper-based processes.
Specifically, our software will assist with relieving common issues seen with:
In home care or aged care providers will also see benefit from adding technology such as ReferralNet, HotHealth and Lifecard to their solution. These additions will help with the secure transfer of data and information for Australian providers, providing services via remote means and adding additional value to the client journey.
View our products suitable for aged care or in home care services below with some more information about their capabilities. The products outlined can work alongside each other to achieve an all-encompassing solution.
MasterCare+ is a portable and easy to use SaaS platform that ensures best practice clinical care. Improve the care of residents and patients with improved communication capabilities. Patient data and notes can be recorded wherever you are on any device, anytime, anyplace.
Reduce your dependence on paper-based processes and exchange information direct from MasterCare+ to GPs and allied health with secure messaging.
ReferralNet secure messaging is our technology for health service providers to securely send and receive documents like eReferrals, letters, results and more. Compliant with Australian standards, secure messaging is not only secure but improves business productivity and patient outcomes by reducing the need for the re-keying of data, therefore minimising transcription errors.
HotHealth is our digital engagement platform designed for health services. Giving health organisations a digital doorway for clients to access their services, the software helps relieve multiple pain points surrounding engagement. Specifically, the tool gives your clients a place to book appointments online, join scheduled video consultations and complete patient forms online.
Global Health’s consumer application. Lifecard is a personal health record (PHR) for health consumers to securely store and access their health information anywhere, anytime, on any device. Key medical records, observations and measurements can be monitored and tracked to encourage positive behaviour change; empowering individuals to proactively maintain their wellness and manage health outcomes. It is particularly valuable for consumers with lifelong conditions and Noncommunicable Diseases (NCDs).
We feel like we get a personalised service. We have been able to make changes to the software to suit our purposes and any troubles have been dealt with promptly and professionally.
The transition from our old PAS to MasterCare PAS has been very smooth thanks to the Global Health team, who was very organised and thorough from planning up to going live. We can already see the impact of using MasterCare PAS and online claiming. Our ability to now lodge claims electronically with private health funds and DVA streamlines and cuts processing time for us. We have been extremely happy with the process!
Using Lifecard within the Club’s community will not only enable trainers to better manage the health of our players, but it will also provide players a tool they can use to manage their own health from a Football and Netball perspective and their general health outside of the club. The ability for a player to share their record with not only trainers, but also their Next Of Kin, is a huge benefit for our community. We take player well-being very seriously at this club, and to be at the forefront of medical innovation in our league is a big step forward for us.
We appreciate the service and quality assistance given by Global Health over the years. We have no hesitation to refer Global Health’s quality service to other practices. We give a 5-star rating to the service they provide. Thank you to Global Health for their help and support.
The results for Mental Health ACT are particularly pleasing as the Outstanding Achievement rating for its electronic health record – MHAGIC – recognises that it is now an industry leader. The assessors were impressed with Mental Health ACT’s recovery model and found it to be a superior service with enthusiastic and visionary senior management and excellent systems in place to ensure the safety and well-being of consumers, staff and visitors
We took on Global Health’s PAS system at a very stressful time when we were relocating. We needed it to be easy to use, efficient and up-to-date, with room to move. We have found that to be the case, especially with the additions of a Patient Portal and SMS messaging. These additions have been a real time-saver and therefore, cost saver. The team have been very attentive to our needs and requirements, there has been nothing that they haven’t tried to accommodate for us. All the team are very easy to deal with and any requests are dealt with promptly and efficiently.
Since deciding to use MasterCare in my practice I have received amazing support from my account manager. I can rest easy knowing that if an issue arises, it is dealt with promptly and any issues are communicated to me in an easy to understand way, and options are provided if possible. I opted to set MasterCare up as a cloud based platform as it allows me the flexibility of seeing clients offsite, yet still being able to fully access everything I need. I can take my practice anywhere. The cloud based option has also saved me investing in hardware that can be expensive to maintain and expand. MasterCare allows me to easily manage my client’s clinical and billing needs, providing my practice with a user friendly and secure interface that will grow with my practice.
Global Health continues to offer great service and support for a product that suits our needs. With constant changes in the health care field, you need a software supplier that does more than respond, but actually lead best practice and move ahead of their peers on providing a great product.
We have found MasterCare contains everything that we need to ensure that we are able to capture all of our client data accurately. Our large team of clinicians find MasterCare easy to use and operate. Global Health have ensured that any modifications that we need to reflect changing reporting requirements are implemented seamlessly. As our suite of programs grows and our requirements for additional data accordingly, we have been very happy with the way we can integrate all of our client and program information into Mastercare EMR.