Community Health

Supporting community health services with software solutions

Global Health provides integrated, complete software solutions for all areas of community health and human services.

Services including alcohol and other drugs, disability, post-acute care, community care, mental health services and community rehabilitation can all use Global Health’s software.

Our solution for community health services would see a shared electronic client record across multiple specialties and care teams. MasterCare EMR and MasterCare+ allow for the delivery of multiple programs and services. Specifically, our software will assist with relieving common issues seen with:

  • Appointments
  • Shared electronic medical records
  • Billing
  • Funding based reporting
  • Client assessments
  • Risk identification
  • Data analysis

Community health services will also see benefit from using Dashboards as a Service (DaaS), ReferralNet, HotHealth and Lifecard. This technology will help with providing insights, secure transfer of information, providing services via remote means and adding additional value to the client journey.

Then used together, the products outlined below form a Global Health software solution for community health.


Practice management and client records


MasterCare EMR is the most suited electronic medical record for community health services and organisations due to the multi-disciplinary and team based configuration. We have a proven track record for supporting organisations deliver Federal and State programs and services such as NDIS, HACC and CHSP. The ability to accurately report on outcomes is something that sets MasterCare EMR apart. The software also has a comprehensive range of practice management tools for appointments, billing and more.

MasterCare+ Brand Logo


MasterCare+ gives service providers flexibility and accessibility in managing their services and processes from anywhere. Care teams have access to built-in secure message delivery, clinical document management, client records and client engagement features.

For larger services, MasterCare+ can also provide Referral Management functionality for the efficient and effective management of your referral workflows.

MasterCare DataWarehouse logo

Data analytics and insights

Dashboards as a Service

The smart way to view and understand everyday data. The integration of Tableau Software with MasterCare’s Data Warehouse, removes the need for spreadsheets, exports and time-consuming analysis.

ReferralNet brand logo

Data transfer and information exchange


ReferralNet secure messaging is our technology for providers in community health settings to securely send and receive documents like eReferrals, letters, results and more. Compliant with Australian standards, secure messaging is not only secure but improves business productivity and patient outcomes by reducing the need for the re-keying of data, therefore minimising transcription errors.

e-switch brand logo


Our e-switch is a middleware software to exchange data externally, internally and between different software systems.

Use e-switch for ReferralNet Secure Messaging if your software is not compatible and for patient data sharing for better patient outcomes.

HotHealth brand logo

Client engagement and experience


HotHealth is our digital engagement platform designed for health services. Giving community services a digital doorway for clients to access their services, the software helps relieve multiple pain points surrounding engagement. Specifically, the tool gives your clients a place to book appointments online, join scheduled video consultations and complete patient forms online.

Lifecard brand logo


Global Health’s consumer application. Lifecard is a personal health record (PHR) for health consumers to securely store and access their health information anywhere, anytime, on any device. Key medical records, observations and measurements can be monitored and tracked to encourage positive behaviour change; empowering individuals to pro-actively maintain their wellness and manage health outcomes. It is particularly valuable for consumers with lifelong conditions and Noncommunicable Diseases (NCDs).

Our software and technology supports organisations and services across Australia

Contact us for more information