Software solutions supporting hospitals

Global Health provides hospitals and health services with software to connect clinicians and consumers, streamlining the patient journey.

A comprehensive and scalable Patient Administration System

MasterCare PAS is used in a variety of hospital settings, from private and public hospitals as well as rehabilitation centres, surgeries and outpatient clinics.

It is easy to use with customisable system menus and configurable modules. MasterCare PAS enables the seamless flow of information along the patient journey from the time the patient presents at reception to the time the patient is discharged.

The system enables improved patient flow and hospital operations with comprehensive bookings management, reporting services and financial claiming in a single system. The system interfaces with Medicare and health funds for insurance eligibility checks and claiming; it has the ability to integrate with financial systems and other third party systems (available upon request).

Fee estimation
Statutory reporting
Clinical and administrative alerts
Online Eligibility Check
Integration with third party software
Appointment scheduling
Online Patient Verification
Full audit trial
Admissions and discharges
Online claiming (IHC, IMC and Bulk Billing)
Medical Records
coding and chart tracking
Bed management
Patient billing and receipting
Wait list
Theatre management
Operational and management reporting
Emergency department management
Theatre touch screen module
Automated SMS reminders
Web-based pre-admission pathways
Scalability to any hospital size
Facilitates dynamic reporting, analysis and decision making support

MasterCare EMR Data Warehouse helps you and your team understand and visualise your data like never before. It allows you to monitor and analyse your areas of need, referrals, clinical outcomes and services using multi-dimensional information.


Analyse inbound referrals by referral source, suburb, or client demographics including age, indigenous status, sex or migration status.
Customise your own age groups to suit your services.
A customisable solution for Hospitals to digitise their service and processes

Packages can be customised to include additional features such as Medicare Claims, Invoicing and Outcome Measures.

MasterCare+ Referral Management Package

MasterCare+ digitises referral workflow processes for hospitals and Area Health Services. Triage all inbound referrals to effectively manage referrals across multiple clinics and outpatient clinics.

MasterCare+ Scanned Medical Record Package

Digitise your hospital’s document storage and management. Reduce your reliance on paper-based records and transfer your patient files to a digital location, making it easier to access patient records whenever you need to.

A Secure Messaging Platform to Digitally Send and Receive eReferrals

A secure messaging platform for healthcare providers to securely send and receive patient-related documents such as referrals, letters, results and discharge summaries. Secure messaging improves business productivity and patient outcomes by reducing the need for re-keying of data and minimising transcription errors.

A Digital Patient Engagement Platform to Engage Patients and Clients Online

The digital engagement tool ensures an online presence for practices and healthcare providers across Australia. The site is optimised for both mobile and desktop use and offers a HotHealth app available on the Apple App and Google Play Store. HotHealth also has video conferencing for Telehealth and appointment booking capabilities to improve patient engagement.

It is easy to set-up and customise your site and app pages and can be set up in a matter of minutes. All you need to do is enter your practice details, logo, contact information and choose your main colours, then your site is ready to go.

An Online Portal to easily fill out forms and questionnaires prior to visiting your hospital

Patient Portal is an online portal to easily capture patient data digitally via an online form or questionnaires prior to admission. It eliminates the need for staff to re-key critical information from patients, and all data is stored in the client database.

A Cloud Hosting Service Integrated with all our Healthcare Provider systems

Altitude is Global Health’s Cloud Hosting Service and is integrated with a number of the Global Health software solutions. Data is maintained, managed and backed-up at a protected Tier 1 data centre in Australia, while also remaining accessible whenever and where ever needed. Choose to host any of Global Health’s solutions, or a non-Global Health solutions on the cloud and gain access to a wide variety of benefits.

Contact us for more information